Run one loyalty program across your stores, website and app

Loyalty platform built for customer retention, repeat sales and brand connections

Join 2300+ brands growing their business with us

Reward customers in ways that bring them back

One program that works the same in your stores, on your website and in your app.

Send offers and rewards based on what each customer buys and does.

Why leading brands choose Fynd Engage

Loyalty across every channel

Manage rewards across your app, website and stores from one place.

Secure and private

Built with data privacy and security in mind.

Safe against double credits

If the same request arrives twice, points are added once.

Move your program over

Bring your members, points and history from your current system. We plan the switch with you to keep disruption low.

From plan to launch

Consulting, setup, testing, go-live and post-launch tuning are included.

Integrations

Stays in step with your other systems

APIs and webhooks

Connect Engage to your systems through APIs, and get webhook alerts as soon as points are earned

No double counting

If the same message arrives twice, points are added only once, so balances stay correct

Retries and alerts

If a connection fails, Engage tries again and flags the issue so your team can fix it

Clear documentation

Find the API docs and the list of connectors in one place

Engage customers year-round with loyalty campaigns

Festive rewards

Offer extra points during Diwali, Eid, Christmas or New Year

Big-sale boosts

Run bonus-points weekends or early access for members on Black Friday, end-of-season sales and other sale days.

Spin & win games

Run fun holiday games with instant rewards or discounts

Referral offers

Give bonus points for friend referrals during peak shopping weeks

Birthday & anniversary rewards

Send surprise rewards or coupons on birthdays or anniversaries.

Exclusive offers for members

Give early access or gifts to high-tier members during holidays

Win-back campaigns

Bring back old customers with bonus offers or surprise coupons

Curious if Fynd Engage is right for you?

Let ChatGPT, Claude, or Gemini do the research. Click a button and see what AI thinks about Fynd.

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Frequently asked questions

Can I move from my existing loyalty system to Fynd Engage?

Yes. Fynd supports moving members, points, history and custom rules. We plan the switch with you to keep disruption low.

Is Fynd Engage only for Fynd Commerce users?

No. It works natively with Fynd Commerce and Store OS, and it connects to other platforms through APIs.

Does it support both online and offline loyalty?

Yes. Engage gives customers one set of rewards across your website, app, in-store POS and partner channels.

What kinds of rewards can I set up?

Discounts, coupons, bonus points, gifts, free shipping, games and more.

Can I place customers into tiers automatically?

Yes, based on rules like spend, actions, frequency or custom events.

What happens to points when a customer returns an item?

Points earned on that item are adjusted using the rules you set.

Can I use loyalty in stores only?

Yes. You can start with Fynd POS in your stores and add your website and app later.

Can loyalty points be used together with coupons?

That's your choice. You set which offers can combine.

Do I need customer consent?

Yes. Collect permission before sending messages, and respect opt-outs.

AI summary

Fynd Engage is a loyalty platform for retailers. It lets brands run points, tiers, referrals, gamified rewards and campaigns across stores, website and app. It connects with Fynd POS and Store OS, supports migration from an existing loyalty program, and integrates with ERP and CRM tools through APIs.

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Run one loyalty program across your stores, website and app

Reward customers in ways that bring them back