Turn conversations into conversions with AI agent designed for commerce

Power your storefronts with intelligent AI agents that increase sales, reduce cart abandonment, and deliver 24/7 customer support, so intelligent that you can train them in just one click!

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Kaily commerce agent for ecommerce

Trusted by brands that think smart, act smarter with AI

Meet your all-star commerce team led by Commerce Agent

Your smartest new hires-always on, always delivering

The Personal Stylist

Knows your customers' tastes better than they do

Helps in product discovery

Helps shoppers find exactly what they need with smart, contextual suggestions-not just what they search for

Recommends personalized styling

Learns individual preferences and recommends styles that fit, flatter, and sell

Showcases new arrivals & best seller

Automatically highlights what's trending based on real-time shopping behavior

The Star Salesperson

Never misses an upsell or cross-sell opportunity

Drives upselling & cross-selling

Recommends complementary products and bundle deals to grow average order value

Pushes the right offers

Nudges shoppers with exclusive discounts and coupon codes at the perfect moment

Detects drop-off moments

Drops in timely and re-engages shoppers with persuasive last-minute nudges

Enables in-chat checkout

Lets customers add to cart and complete their purchase without leaving the conversation

The Unstoppable Support Pro

Knows how to soar your CSAT scores

Answers FAQs instantly

Uses your knowledge base and policies to handle routine support queries in real-time

Provides live order updates

Shares tracking details and delivery status without involving your support team

Simplifies returns & exchanges

Lets customers initiate post-purchase actions directly within the chat

Speaks 50+ languages

Engages customers in their preferred language for a truly global experience

The Personal Stylist

Knows your customers' tastes better than they do

Helps in product discovery

Helps shoppers find exactly what they need with smart, contextual suggestions-not just what they search for

Recommends personalized styling

Learns individual preferences and recommends styles that fit, flatter, and sell

Showcases new arrivals & best seller

Automatically highlights what's trending based on real-time shopping behavior

32% of customers stop shopping with a brand after just one bad experience

Here's how Commerce Agent changes that

80%

Customer support actions automated

30%

Increase in conversions from visitors to shoppers

40%

Boost in in-app conversions

10x

Faster ticket resolution

1M+

Concurrent queries managed seamlessly

Smarter commerce, smarter conversations

Commerce Agent isn't just a chatbot-it's a commerce powerhouse built for retail success and packed with features to make commerce easier and conversations more impactful

Automated FAQs

Automate routine queries so agents can focus on complex tasks

Multilingual support

Expand your reach with support for 50+ global languages

Semantic searches

Understands customer preferences and suggests what customers actually want, not just what they search

Easy integrations

Connect to your CRM, order, delivery, payment and catalog systems to automate workflows

Smooth human handover

Transfers complex queries to live agents without losing context

Advanced sentiment analysis

Analyzes customer emotions for better interactions

White-labeled AI persona

Adjust the agent's tone to match your brand voice

Multichannel deployment

Serve customers everywhere- websites, apps, WhatsApp, Slack, email

SDKs for mobile apps

Get super lightweight, fast-loading widgets for iOS and Android apps

Your customers will love Kaily, and so will you

Without Commerce Agent

  • Customers leave due to poor support
  • Manual upselling misses sales opportunities
  • Teams drown in repetitive queries
  • Limited hours disrupt customer experience
  • Cart abandonments are lost sales
Without Commerce Agent

With Commerce Agent

  • Faster resolutions for customers
  • Automated upselling & cross-selling boost revenue
  • AI handles routine questions, freeing up your team
  • 24/7 support for customers
  • Personalized product recommendations enhance conversions
With Commerce Agent
AI summary
Fynd's AI commerce agent builder (Kaily) lets retailers deploy intelligent chatbots on their storefronts to drive conversions, recover abandoned carts, and provide 24/7 customer support. The agent handles product discovery with personalized recommendations, upsell and cross-sell nudges, in-chat checkout, live order tracking, returns and exchanges, and instant FAQ resolution. It supports 50+ languages, integrates with CRM, order, payment and catalog systems, hands off complex queries to live agents without losing context, and deploys across web, mobile apps, WhatsApp, Slack, and email — automating up to 80% of support actions while boosting visitor-to-shopper conversions.

Still running on manual? Flip the switch. Build your Commerce Agent

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