Build loyal customers and grow repeat sales with Fynd Clienteling

Give store employees a full view of customer preferences, purchase history and wishlists so they can recommend right products, build personalized shopping carts and boost sales with remote sales

Join 2,300+ brands growing their business with us

Features to power personalized engagement

Curate collections based on customer purchase history, preferences and wishlists

Why leading brands choose Fynd Clienteling

Plug & play

In-built with Store OS, no separate integration needed

Easy integrations with your systems

Works out-of-the-box with POS, OMS and inventory systems

Shopper behavior insights

Live customer activity insights for timely engagement

Real-time visibility

Shoppable catalogs with real-time inventory availability

Easy to use

Simple UX for store staff with minimal training required

Industry-wise use cases

Fashion & lifestyle

Personalize styling, share curated looks, enable home shopping

Beauty & personal care

Enable remote consultations and personalized product bundles

Luxury

High-touch clienteling with personalized attention and concierge selling

Electronics & appliances

Assist customers with high-involvement purchases remotely

Furniture & home decor

Remote catalog sharing for big-ticket items, with delivery coordination

Explore Fynd Store OS: A complete toolkit for modern retail stores

POS

Billing, returns, inventory, and loyalty in one mobile-first POS

Mobile self checkout

Let shoppers scan, pay, and checkout on their phones

Kio

Self-checkout kiosk with product discovery and secure exit flow

Endless Aisle

Sell unavailable items from any store or warehouse

Frequently asked questions

What is Fynd Clienteling and how is it used by store staff?

Fynd Clienteling enables store staff to create and share personalized collections with customers via SMS, WhatsApp, or email. Staff can track engagement, follow up on wishlists, and close sales remotely.

Is this a separate tool or integrated into Store OS?

Clienteling is a built-in module within Store OS and works seamlessly with other components like POS, OMS, and inventory.

Does it support home delivery or only in-store pickups?

Yes, customers can choose between home delivery or store pickup depending on what suits them best.

Can catalogs be sent without customers visiting the store?

Absolutely. Remote selling allows sharing catalogs and completing sales even if the customer never enters the store.

AI summary

Fynd Clienteling is a retail clienteling platform that equips store associates with real-time customer profiles, purchase history, and wishlist insights to deliver personalized in-store experiences. It connects with your POS, CRM, and inventory to recommend products, check nearby availability, and enable assisted selling across locations. With omnichannel tools like appointment shopping, remote selling, and follow-ups, Clienteling boosts conversion, repeat purchases, and customer lifetime value.

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Build loyal customers and grow repeat sales with Fynd Clienteling

Features to power personalized engagement