Retail Management Platform

The all in one In store platform for enterprise commerce

Bill customers from anywhere, save every sale—including out-of-stock items, reach customers who can’t visit your store, and much more!

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Global inventory view

Unified realtime visibility of inventory through ERP and point of sale integrations

Location-wise inventory access

Provide visibility of products and available inventory across all your locations, within our Android & iOS apps

Mixed cart checkouts

Combine endless aisle and in-store purchases by creating a single cart from products across multiple locations

Cross-selling and upselling

Built-in recommendations in cart and product pages for higher sales opportunities

One-click product information

Equip your staff with product details accessible from anywhere, anytime, enabling them to answer customer queries and offer expert advice

Personalised outreach

Significantly increase your store sales and customer lifetime value by catering to individual preferences. Enable store associates to create and share curated collections of products or shopping carts for your customers

Cohort-based retargeting

Integrate your CRM and send shoppable links to your customers with latest drops, limited editions, or special collections and enable home shopping or drive visits to your store

Home shopping

Reach out to shoppers with custom collections tailored to their preferences and increase your sales without customers visiting your store. Shoppers can also view brand collections and new additions at all store locations from the comfort of their homes

Enhance Customer experience

Clienteling

71% of customers expect companies to be well-informed about their personal information during an interaction (Gartner, 2022)

Comprehensive Customer Profiles

Single, 360-degree view of every customer via handy profiles

Efficient Product Discovery

Find products through search or barcode scanning

Advanced Loyalty Programs

Unlock robust loyalty functionality for points and buy-in programs`

Seamless CRM Integration

Easy data integration with 3rd party CRM solutions

Enhance Customer experience

Terminal POS & Mobile Check out

Process all in-store payments and enable last-minute purchases for your customers through our terminal point-of-sale systems.

Mobile barcode scanner

Scan product barcodes and place customer orders on the mobile app from anywhere in the store

Staff sales attribution

Store employees can tag themselves on an assisted sale during checkout for performance tracking and incentives

Shareable & shoppable carts

Create custom carts and share with customers at checkout for last-minute additional sales

Special order instructions

Add special order notes to each order like gift wrapping, alterations, preferred delivery slot, etc

Enhance Customer experience

Fynd and go

Elevate shopping experiences with Fynd & Go, enabling shoppers to pay using their mobile devices without waiting in line. Fynd & Go reduces drop-offs, boosts the average basket value, optimizes space, and provides valuable customer insights

Mobile scanning

Shoppers can scan the store's unique QR code, add products directly to cart, and enjoy lightning-fast checkoutssubtext goes here

Detailed product information ( Fynd & Know)

Shoppers can click on any product in their cart for instant access to price, details, and reviews on the product description page (PDP) without asking for assistance

Promotion and sales

Replicate in-store offers and promotions in real time. Offers get automatically applied on the cart page. Shoppers also have a choice to pick any other running in-store promotions

Payments and invoicing

Customers can choose from various payment methods, currency types, and receive digital receipts via SMS and email

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Enhance Customer experience

Self checkout kiosk

Nothing ruins a shopping experience like a long checkout queue. Our self-checkout solution offers a user-friendly, automated way for shoppers to scan, bag, and pay for their purchases without the need for cashier assistance

Swift checkouts

Enable speedy transactions through a specialized kiosk, or download the app on tablet devices, and other touchscreens as a customer engagement or a self-checkout tool

Assistance-free

Intuitive and customer-centric UI/UX for shoppers for an assistance-free checkout. Store associates can focus on other store tasks and not worry about long checkout queues.

White labeled

Customize the kiosk screen and UI for a consistent brand experience.

Simplify & manage store operations

Staff management

With Fynd Store OS, employees can tag each in-store sale they assist, get gamified views of sales leaderboards (store and region-wise), and access simple KPI-based performance dashboards.Role-based data access can be enabled for every employee, ensuring a secure data flow across the organization

Employee tagging

Unified realtime visibility of inventory through ERP and point of sale integrations

Product insights

Staff can access reports on best-selling products, highest-selling categories, fast-moving items, and more for strategic selling and indenting

Sales attribution and leaderboards

Give your store staff gamified views of sales across stores and regions. Encourage store employees to achieve target milestones and earn

Role-based access

Allocate employee's access to modules of the app based on their functional role and hierarchy

Dashboards

Give associates access to a simple dashboard to track performance against their KPIs, and give managers more in-depth insights across stores

Inventory Management

Unify, sync, view, and regulate global brand inventory for higher accuracy and lower cancellations

Mobile barcode scanner

Integrate POS & ERP across all stockpoints for a realtime sync of the inventory flowing in and out of all integrated locations, reducing errors in order processing.

Staff sales attribution

Set brand-wise or store-wise safety limits on store inventory to avoid sellout situations for walk-in customers, and reduce cancellations.

Shareable & shoppable carts

Create custom carts and share with customers at checkout for last-minute additional sales

Order Orchestration

Fulfill from any location with our automated order routing and order allocation engines, and ship each order from the most optimal location.

Smart order routing logic

Automate order allocation to the nearest store (or most suitable store) with smart order routing logic and optimize cost and delivery time

Customizable order allocation rules

Set your allocation logic based on distance, inventory depth, reduce split shipments, price, location type, location tag, and location processing efficiency, or set your own custom rules

Store Reassignment

Realtime order reallocation to the next suitable store if the initial store is unable to fulfill due to inventory issues like being out of stock, non-sellable, or damaged.

Order Management

View, manage, and track orders across all channels within one platform.

Manage orders from multiple channels

Check and manage the status of orders across all channels, enhancing order fulfillment rates and timelines

Manage bulk, bundles, and partial orders

Split, or bundle shipments to optimize fulfillment operations and cost

Promise engine

Give your customers accurate delivery timelines based on their delivery location

Generate invoices and labels

Generate and print all order invoices, labels, and manifest right on the order management module

Prioritise orders

High-priority orders like same-day deliveries automatically move up the queue for faster fulfillment

Simplify & manage store operations

Pricing and promotions engine

Intuitive and zero-code interface to create a wide variety of promotions based on preset rules

Replicate all in-store offers

Easily replicate your store promotions on Fynd StoreOS including bundles, BXGY, free gifts, and more

Promotion scheduler

Plan and schedule promotions for upcoming events or sales based on different criteria like store location, start and end date, and time

Instant discount creation

Empower store associates to create dynamic ad hoc discounts for segmented groups such as loyal customers, first-time visitors, etc

Simplify & manage store operations

Reporting & Analytics

Enhance store operations by monitoring store sales and app usage metrics. Make data-driven decisions on sales, pricing, promotions, and inventory with easy-to-understand reports

In-built dashboards and reports

Effortlessly access sales data within the app on a daily, monthly, or custom-period across stores and regions. Additionally, monitor metrics such as units per transaction (UPT), average basket value (ABV), sales growth rate (ROS), modes of payment, and more

Real-time visibility

Stay on top of your business with real-time sales insights. Monitor fast-moving and underperforming products and categories. Track actual performance against targets, allowing for timely adjustments and informed decision-making

App usage metrics

Access employee-level and store-level data on usage of the app across the conversion funnel, such as daily app opens, products viewed, products searched, products added, number of items in cart, and number of orders placed

Customised reporting

Get tailored reports for quick insights to meet your business objectives

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The all in one In store platform for enterprise commerce

Endless aisle solutions

Remote selling & home shopping

Clienteling

Terminal POS & Mobile Check out

Fynd and go

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Self checkout kiosk

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Staff management

Inventory & order management

Pricing and promotions engine

Reporting & Analytics

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