Security

Fynd Security & Privacy Commitment

At Fynd, safeguarding customer data and ensuring platform integrity are at the heart of everything we do. We are committed to maintaining the highest standards of security, privacy, and compliance across all our products and services.

SOC 2 Type 2 certification

SOC 2 Type 2 Certified

We’re proud to share that Fynd Platform, BOLTIC + CoPilot, and PixelBin are SOC 2 Type 2 compliant, reaffirming our commitment to maintaining the highest standards of data security and operational integrity.

This independent third-party attestation confirms that our systems and processes are consistently aligned with the rigorous trust principles of:

  • Security
  • Availability
  • Confidentiality
  • Processing Integrity
  • Privacy

Note: A copy of the latest SOC 2 report is available upon request for customers and partners under NDA.

GDPR compliance badge

GDPR Compliant

Fynd is committed to global privacy best practices and has implemented GDPR-compliant data handling across multiple products. We ensure:

  • Lawful and transparent data processing
  • Robust consent and preference management
  • Data subject rights (access, rectification, deletion)
  • Strong data encryption and breach response mechanisms

We continuously review and enhance our privacy frameworks to align with evolving regulations and customer expectations.

ISO 27001:2022 certification badge

ISO 27001:2022

At Fynd, we prioritize customer data protection and secure operations. Our ISO 27001:2022 certification demonstrates our commitment to information security excellence through a systematic, risk-based approach that ensures data confidentiality, integrity, and availability. Our security program includes:

  • Robust access controls and data protection practices
  • Continuous risk assessment and mitigation
  • Incident response and business continuity planning
  • Regular audits and compliance reviews
  • Employee training and awareness programs

“ Our SOC 2 Type 2 audit covers a six-month operating effectiveness period, ensuring that security controls are not just in place, but also consistently followed.”

A copy of the latest SOC 2 report is available upon request for customers and partners under NDA.

Privacy by Design. Security by Default.

Security is not an afterthought - it’s built into every layer of our infrastructure and product lifecycle. At Fynd, we adopt a defense-in-depth strategy across our platforms to safeguard data, ensure privacy, and enable secure scalability.

Our applied security controls include:

  • Secure SDLC with integrated automated security testing tools (SAST, DAST, IAST) across development and staging environments.
  • DevSecOps Integration within CI/CD pipelines to enable early detection and mitigation of vulnerabilities before deployment.
  • Regular Vulnerability Assessments & Penetration Testing conducted by internal teams and third-party experts.
  • Intrusion Detection and Prevention Systems (IDS/IPS) to monitor, detect, and block suspicious network behavior in real time.
  • Network-based Intrusion Detection Systems (NIDS) for continuous traffic analysis and threat detection across cloud and edge workloads.
  • Cloud-native Security leveraging GCP including VPC Service Controls, Identity-Aware Proxy (IAP), Shielded VMs, and workload isolation.
  • Data Encryption at rest and in transit using industry standards (e.g., AES-256, TLS 1.2+).
  • Role-Based Access Control (RBAC) and Least Privilege Enforcement across all critical systems and production environments.
  • Security Information and Event Management (SIEM) systems to centralize logs and detect anomalous behavior.
  • Multi-Factor Authentication (MFA) for all administrative accounts and access to sensitive systems.
  • Configuration Management and CIS Benchmarking to ensure secure system and container hardening.

These layered controls reflect our commitment to a zero trust architecture, aligning with industry standards like SOC 2, ISO 27001, and GDPR requirements.

Reporting & Trust

At Fynd, trust is foundational to everything we build - for our customers, partners, employees, and end users. Our commitment to transparency, compliance, and ethical conduct is demonstrated through robust policies, independently audited controls, and accessible communication channels.

Fynd compliance badges

Governance, Risk & Compliance

Fynd is proudly:

  • SOC 2 Type 2 Compliant - Validated by independent third-party auditors, demonstrating effective controls over Security, Availability, Confidentiality, Processing Integrity & Privacy
  • GDPR Aligned - Ensuring data privacy rights, consent management, and secure handling of personal information across global operations.
  • CASA Compliant - Accredited under the Google Cloud Cybersecurity Actionable Security Assessment (CASA) for strong controls across identity, access, and data protection.
  • ISO 27001:2022 Certified - Internationally recognized for our robust Information Security Management System that protects customer data through rigorous controls and risk-based approaches.

Whistleblower Policy & Anonymous Reporting

Fynd maintains a formal Whistleblower Policy that enables internal and external stakeholders to report concerns about:

  • Fraud or unethical behavior
  • Security or privacy violations
  • Breach of legal or regulatory obligations

We provide a secure, anonymous communication channel for whistleblowers to raise concerns without fear of retaliation. Every report is reviewed by our Compliance & Infosec leadership, with confidentiality and fairness at the core of our process. You can report via:

  • Anonymous Reporting Portal
  • ethics@fynd.com

Commitment to Ethical Operations

Fynd believes in a security-first, people-centric culture where ethical reporting is encouraged, supported, and rewarded. All concerns are handled with seriousness, and remediation actions are tracked through a structured governance framework.

Security-first ethical operations

Let’s Build Trust Together

Whether you’re a brand, developer, or enterprise, we want you to feel confident using Fynd. Our security and privacy practices are continuously improving to help you meet your compliance and operational goals.

For more details or to request security documentation, please contact us at security@fynd.team