Mall commerce — Fynd platform

Your mall, now online. Every tenant under one storefront

Offer your customers a digital channel beyond their reach. One platform, one seamless loop — more footfall, more revenue

For operators

One platform to run the entire mall

Manage every tenant, every order and every customer from a single dashboard

Manage every tenant, every order, and every customer from a single platform

Offline to online

Every digital action drives a visit

The platform is designed to move customers from the screen to the store

Order online, collect in store

Customers can buy from home and collect from inside the mall. Every pickup is a visit to the building

Buy online, return at any store

Returns can be done in the physical mall. Every return is a visit. Every visit is a chance to buy again

Reserve parking before you arrive

Customers reserve and pay for parking online. Friction removed before the decision to visit is made

Book experiences in advance

Movies, events and spa slots are bookable through the digital mall before customers leave home

In-store-only vouchers

Online purchases generate offers that can only be redeemed at a physical store

Loyalty points for movies and events

Loyalty points work for movies, spa, and events inside the mall not just for future purchases

For tenants

A digital channel the mall provides

Every tenant gets the infrastructure they could not have built or afforded on their own

A storefront without hiring a developer

Describe the store. AI builds the page. It goes live on your mall's domain the same day

Discovery beyond their own store

Cross-brand recommendations surface each tenant's products to shoppers who had no intention of visiting that store

Same-day delivery as shared infrastructure

The mall handles delivery logistics. Every tenant, regardless of size, gets the same speed and reliability

Visible to AI search tools

Every tenant's catalog is automatically readable by AI assistants and search tools

Built for every type of tenant

Fashion, electronics, F&B, home care and many more categories have a functional place on the platform

Equal infrastructure for every store

Shared checkout, shared loyalty, shared delivery — available to every tenant from day one

How it works

From setup to running in four steps

Set up your mall

Choose your domain, set design guidelines for consistency and invite tenants to join

Tenants go live

Each store gets a storefront on your domain. AI builds it. You review it. The mall's visual consistency is maintained throughout

Customers shop online and show up

Customers shop online and collect in-store. Online activity drives footfall. Footfall extends into online orders

AI takes over the platform

Every transaction and visit informs the system. Recommendations sharpen. Campaigns perform better. It compounds across every tenant automatically

Ready to take your mall online?

See how it works. Book a walkthrough with our team and we will show you exactly how your tenants, your customers, and your data come together.

Book a free demoExplore Storefronts

Built for scale

Mall operators

You manage a physical mall with 50 or more tenants. You need a digital layer that increases footfall and captures the revenue that currently leaves with the customer

Retail conglomerates

You own multiple brands and want them on one platform. Each brand retains its identity. You get unified analytics, shared logistics and a loyalty programme that spans the portfolio

Frequently asked questions

Fynd Mall Commerce is a platform that lets mall operators and retail conglomerates take their physical presence online. It gives every tenant a storefront under a shared domain, with unified checkout, shared logistics, and cross-brand promotions managed from one dashboard.

The platform scales to any number of tenants. Onboarding uses AI to build each tenant's storefront from a brief description, so adding new stores takes hours rather than weeks.

No. Tenants get a storefront, catalog management, AI-generated content, and access to shared delivery infrastructure out of the box. No separate developer or platform is needed.

Every online touchpoint — from product browsing to digital promotions — is designed to bring shoppers in-store. Click & collect, in-store QR codes, and event pages all connect the digital channel to the physical mall.

Yes. Each tenant's storefront has its own identity and domain path. The mall sets global design guidelines for visual consistency, but individual brand identity is fully preserved.

Built for businesses like yours. Let’s connect

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